Refunds & Cancellations

How do I cancel my order?

For full details, please refer to our complete Cancellation & Refund Policy here.

What happens if I ask to cancel after the 12-hour window has passed?

We are no longer able to cancel or change the order, and. The shipment will proceed as originally placed. For full details, please refer to our complete Cancellation & Refund Policy here.

How long does it take to receive my refund after it’s approved?

At Wellness Nest, we typically process PayPal refunds within 1–2 business days from the time your request is approved - Once processed, PayPal refunds take effect instantly and will reflect in your PayPal balance in real-time. Please note: If you use

I ordered the wrong product/quantity. Can you cancel and refund my order?

A change to the shipping address. An update to the item(s) or quantity. A cancellation of the order. We are no longer able to change or stop the shipment, and. The order will proceed to delivery as placed.

What is your return/exchange policy?

I purchased a product but it’s not right for me. How can I get a refund?

It covers your first order of each unique product or bundle only. It’s valid for both One-time purchases and the first shipment of a Subscription. Your order must contain no more than three (3) units of the same product. You must request your refund

I haven’t received my order. Can I get a refund?

Your order number. The name and shipping address on the order. Review the latest tracking updates. Help you locate the parcel with the carrier. Work with you on the most appropriate next step based on what we find.

Why do you advise against filing a dispute or chargeback?

Banks often need to open a formal investigation, which can take 60 days or more, depending on their procedures. During this investigation, funds may be placed on hold, and both you and Wellness Nest may need to provide additional documentation. your

In which cases can I not get a refund?

1. Shipped subscription renewals. 2. Taste and sensory preferences. Refunds are not available for purely subjective reasons such as taste, smell, or color, unless the order qualifies under the specific terms of the First-Order 90-Day Money-Back Guara