Orders, Payments & Pricing
Find answers about placing orders, accepted payment methods, currencies, promo codes, and common billing questions (declined payments, unexpected charges, statement names)
How can I buy Wellness Nest products?
You can place an order directly through our official website following these steps:. 1. Visit our website. Go to https://wellnessnest.co/ and click on “Shop All”. Choose the product collection you’re interested in (for example, Shilajit Daily Rituals
How do I remove an item from my cart?
What methods of payment do you accept?
Major credit & debit cards: Visa, Mastercard, American Express, and other standard card providers. Digital wallets: Shop Pay, Apple Pay, and Google Pay. Local payment methods for international customers: For example, iDEAL for customers in the Nether
Can I pay with iDEAL?
You are located in the Netherlands, and. You are checking out in EUR (€). Your location is set to the Netherlands, and. Prices are displayed in EUR on our store.
Is there a promo, discount, or coupon code available?
How do I apply promo/discount codes?
If you already have a code, enter it in the “Discount code or gift card” field at checkout. Click "Apply" to see your new total before finalizing your order. If you received your discount through a special link or QR code, you don’t need to enter any
What can I do if a coupon code gives an error message?
1. Enter your email first Make sure you’ve entered your email address at checkout before applying the coupon. 2. Check expiry and prior use. 3. Check usage limits Certain codes have a total usage limit. If that limit has been reached, the code will n
Ensuring accurate delivery – how do I enter my shipping address correctly?
Street name. House / Block / Apartment number. Unit / Floor number (if applicable). City and postal / ZIP code.
What currency are your prices in?
1. Scroll to the bottom (footer) of our website. 2. Look for the country/region and currency selector. 3. Choose the country and currency you would like to use, if available.
Can I find Wellness Nest products in retail stores or pharmacies?
Our official website: https://wellnessnest.co/. Our official Amazon store (where applicable)
I’m trying to order with my credit card or PayPal, but it’s not going through. What should I do?
Disable ad-blockers or pop-up blockers in your browser. Refresh the page and try the checkout process again. If possible, try a different browser or device. A brief description of the issue. Any error messages you see. Screenshots if available
How secure is your site? Will my details be protected?
Our website uses a 256-bit encrypted shopping cart, which helps protect your personal and payment information during checkout. We also partner with trusted security and privacy providers to enhance protection.
My payment was declined. What can I do?
Make sure you are ordering from our official online store. Check that your card has not reached its spending limit or is not blocked. Try using a different card. Contact your bank or card issuer and ask them to approve or pre-authorize the transactio
The PayPal page says this is an automatic payment. Will I be put on a subscription?
The charge on my statement looks different from the order total. Why?
A bundle price instead of the breakdown of individual items, or. Slight variations due to currency conversion or bank fees (for international customers). Compare the charge to the order total in your confirmation email. Contact our Customer Experienc
Why does my bank statement show a company name other than “Wellness Nest”?
Your order number. The date and amount of the charge. A screenshot of the line item (if possible)
Why did sales tax increase my total at checkout? (US orders)
These taxes are calculated automatically and are paid directly to the relevant state authority. In some cases, tax is only displayed on the final checkout page, after you enter your address.
Why did my bank charge more than the product price?
Apply its own exchange rate, and. Add foreign transaction or conversion fees, depending on your account terms.
Are Wellness Nest products eligible for FSA or HSA reimbursement?
The rules of your specific FSA/HSA plan, and. How your healthcare provider and plan administrator classify the product. Supplements used for general wellness are often not covered. Supplements recommended by a healthcare provider for a specific medic