Ensuring accurate delivery – how do I enter my shipping address correctly?Updated 6 days ago
To help ensure your order is delivered smoothly, please provide a complete and accurate shipping addressat checkout. Include:
If you notice a mistake within 12 hours of placing your order, please contact our Customer Experience Team as soon as possible with your order number and the correct address. Once the order has entered fulfillment and been packed for shipment, we can no longer update the shipping address.
Street name
House / Block / Apartment number
Unit / Floor number (if applicable)
City and postal / ZIP code
If you notice a mistake within 12 hours of placing your order, please contact our Customer Experience Team as soon as possible with your order number and the correct address. Once the order has entered fulfillment and been packed for shipment, we can no longer update the shipping address.