Customer Accounts, Technical Issues & Support

How do I create a Wellness Nest account?

1. Go to our website https://wellnessnest.co/. 2. Click the account icon: On the top right corner of the page, click the person / account icon. 3. Enter your email address. 4. Enter the verification code We will send a 6-digit verification code to th

What should I do if I forgot my email password?

To log in to your Wellness Nest account, you need to enter your email address and then the 6-digit verification code we send to that inbox, so it’s important that you can access the email you registered with. If you’ve forgotten the password for your

Where can I see my past orders and order status?

Go to https://wellnessnest.co/ and log in. Click the account / person icon in the top right corner of the page. You will see a list of your past orders there.

I’m not receiving your emails — what should I do?

Make sure the email you entered when placing your order is correct. Look in your Spam, Junk, and Promotions folders for messages from us. Our email address is: [email protected]. Please mark our emails as “Not Spam” and add this address to your

How do I use these rewards points?

Who can I contact if I have questions?

Submitting a request through the Contact Us form on our website, or. Using the Live Chat feature (recommended for more urgent inquiries).

What are your customer support hours?

You can submit questions or concerns to us at any time through the Contact Us form or Live Chat on our website.Our Customer Experience Team reviews messages daily and aims to respond to requests within 12 hours. Response times may be slightly longer

There’s a technical issue with the website. What can I do?

Using Google Chrome, which generally works best with our website. If you’re already on Chrome, open a New Incognito Window and revisit the page. Refresh the page and try the action again. The URL (web address) where the issue occurred. A short descri

I tried calling but no one picked up. How can I talk to someone?

If you prefer using the phone, you can leave a voicemail:. Call our dedicated voicemail line: +1 (855) 907-5279. Clearly state your name, email address, order number (if available), and a brief description of your question or concern.

How do I update or delete a saved payment method on my Wellness Nest account?

Log in to your Wellness Nest account at https://wellnessnest.co/ using the email you registered with. Click the person icon in the top-right corner of the page. Click on your Account in the top-right area. In the dropdown, select Profile section. In

I want to update my Wellness Nest account email. How can I do that?

Log in to your current Wellness Nest account using your existing email. Click the person icon in the top right corner of the website. Click on “Account” in the top right area of the page. Go to your Profile section. You’ll see a small edit (pencil) i