Money-Back Guarantee: You have 90 days from the delivery date to submit a refund claim for eligible one-time purchases. Limit on Refund Quantity: Only up to 2 products per customer are eligible for a refund. Requests to refund more than 2 products wi

<div data-page-id="YMMgd7YIcoE1u7xT7yylBuZYgDf" data-lark-html-role="root" data-docx-has-block-data="false" id="isPasted"><ol start="1"><li data-list="number">Money-Back Guarantee:&#xA0;You have 90 days from the delivery date to submit a refund claim for eligible one-time purchases.</li><li data-list="number">Limit on Refund Quantity: Only up to 2 products per customer are eligible for a refund. Requests to refund more than 2 products will not be accepted.</li><li data-list="number">For order cancellations, refunds are processed immediately. The time it takes to reflect on your transaction depends on your payment method.</li></ol><ul start="1"><li data-list="bullet">If the order is canceled before shipping, you&#x2019;ll receive a full refund, including shipping fees.</li><li data-list="bullet">If the order has already shipped, your refund will exclude shipping fees &amp; a 20% deduction will be applied for processing and handling costs.</li></ul></div><span data-lark-record-data="{&quot;isCut&quot;:false,&quot;rootId&quot;:&quot;YMMgd7YIcoE1u7xT7yylBuZYgDf&quot;,&quot;parentId&quot;:&quot;doxlgzboqadfAWmoYGfSLvaI8Ke&quot;,&quot;blockIds&quot;:[103,104,105,106,107],&quot;recordIds&quot;:[&quot;doxlgBUvIlIBrx6SNMoYwgvElLd&quot;,&quot;doxlgY3rGGKRH3M6XgXgnugsjbc&quot;,&quot;doxlgUP8NKbEVZjdHoYP26yT8Tf&quot;,&quot;doxlgIqz5gSLURlTZyakQNN7oHb&quot;,&quot;doxlg88LM3fMX0wZJXtrBLVUGhc&quot;],&quot;recordMap&quot;:{&quot;doxlgBUvIlIBrx6SNMoYwgvElLd&quot;:{&quot;id&quot;:&quot;doxlgBUvIlIBrx6SNMoYwgvElLd&quot;,&quot;snapshot&quot;:{&quot;type&quot;:&quot;ordered&quot;,&quot;parent_id&quot;:&quot;doxlgzboqadfAWmoYGfSLvaI8Ke&quot;,&quot;comments&quot;:[],&quot;revisions&quot;:[],&quot;locked&quot;:false,&quot;hidden&quot;:false,&quot;author&quot;:&quot;7478007697179164684&quot;,&quot;children&quot;:[],&quot;text&quot;:{&quot;initialAttributedTexts&quot;:{&quot;text&quot;:{&quot;0&quot;:&quot;Money-Back Guarantee: You have 90 days from the delivery date to submit a refund claim for eligible one-time purchases.&quot;},&quot;attribs&quot;:{&quot;0&quot;:&quot;*0*1+m*0+9*0*1+u*0+k*0*1+11*0+1&quot;}},&quot;apool&quot;:{&quot;numToAttrib&quot;:{&quot;0&quot;:[&quot;author&quot;,&quot;7478007697179164684&quot;],&quot;1&quot;:[&quot;bold&quot;,&quot;true&quot;]},&quot;nextNum&quot;:2}},&quot;align&quot;:&quot;&quot;,&quot;folded&quot;:false,&quot;seq&quot;:&quot;1&quot;}},&quot;doxlgY3rGGKRH3M6XgXgnugsjbc&quot;:{&quot;id&quot;:&quot;doxlgY3rGGKRH3M6XgXgnugsjbc&quot;,&quot;snapshot&quot;:{&quot;type&quot;:&quot;ordered&quot;,&quot;parent_id&quot;:&quot;doxlgzboqadfAWmoYGfSLvaI8Ke&quot;,&quot;comments&quot;:[],&quot;revisions&quot;:[],&quot;locked&quot;:false,&quot;hidden&quot;:false,&quot;author&quot;:&quot;7478007697179164684&quot;,&quot;children&quot;:[],&quot;text&quot;:{&quot;apool&quot;:{&quot;nextNum&quot;:2,&quot;numToAttrib&quot;:{&quot;0&quot;:[&quot;author&quot;,&quot;7478007697179164684&quot;],&quot;1&quot;:[&quot;bold&quot;,&quot;true&quot;]}},&quot;initialAttributedTexts&quot;:{&quot;attribs&quot;:{&quot;0&quot;:&quot;*0*1+p*0+3g&quot;},&quot;text&quot;:{&quot;0&quot;:&quot;Limit on Refund Quantity: Only up to 2 products per customer are eligible for a refund. 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Who is eligible for a refund?

Our Refund Policy does not apply in the following cases:. If you have any concerns or questions regarding our Refund policy, please contact our Customer Experience Team — we’re happy to help.

Our Refund Policy does not apply in the following cases:<ol start="1" type="1"><li style="font-family: Arial, Helvetica, sans-serif; font-weight: bold;">Misuse or Unauthorized Purchases:</li></ol><ul><li style="font-family: Arial, Helvetica, sans-serif;">We do not accept returns or issue refunds for products that have been misused, intentionally damaged, expired, discontinued, or purchased from unauthorized resellers.</li><li style="font-family: Arial, Helvetica, sans-serif;">Misuse includes: exceeding the recommended dosage, improper storage (e.g., exposure to heat or moisture), mixing with other substances against guidelines, or using the product in any way not aligned with its intended use.</li></ul><ol start="2" type="1"><li style="font-family: Arial, Helvetica, sans-serif;">Delivery Issues: Lost-in-transit items, damaged packaging, or items marked as delivered but not received. For such cases, we&#x2019;ll replace your order, but refunds are at our discretion.</li><li style="font-family: Arial, Helvetica, sans-serif;">Incorrect Purchases &amp; Product Experience: You are responsible for ensuring that you order the correct product and quantities based on your specific needs. Our Money-Back Guarantee does not cover.</li></ol><ul><li style="font-family: Arial, Helvetica, sans-serif;">Cases of over-ordering, buyer&apos;s remorse, or change of mind</li><li style="font-family: Arial, Helvetica, sans-serif;">Complaints related to taste, color, or scent, as we do not process returns based on subjective sensory feedback.</li></ul><ol start="4" type="1"><li style="font-family: Arial, Helvetica, sans-serif;">Subscriptions: Orders from subscription plans are not covered. We recommend trying our products through one-time purchases before committing to a subscription.</li><li style="font-family: Arial, Helvetica, sans-serif;">International Orders: No refunds for international orders, except for special cases at Wellness Nest&#x2019;s discretion if issues occur.</li><li style="font-family: Arial, Helvetica, sans-serif;">Fraud Prevention: If there is any indication of fraud, policy abuse, or repeated refund requests, Wellness Nest reserves the right to deny the refund request without notice.</li><li style="font-family: Arial, Helvetica, sans-serif;">No Refunds for Opened or Used Products: Some products are only eligible for a refund if they are unopened and unused. Opened, partially used, or tampered products are not covered under our refund policy.</li><li style="font-family: Arial, Helvetica, sans-serif;">No Refunds for Discounted, Promotional:&#xA0;Items purchased during sales, promotions, or with special discounts are generally not eligible for refunds.</li><li style="font-family: Arial, Helvetica, sans-serif;">Loyalty Program Purchases: Orders paid fully or partially with store credit, reward points, or loyalty program balances are non-refundable.</li><li style="font-family: Arial, Helvetica, sans-serif;">&#xA0;Failure to Follow Return Procedures:&#xA0;</li></ol><ul type="disc"><li style="font-family: Arial, Helvetica, sans-serif;">If the return process is not followed correctly (e.g., no prior request, missing info, or sending items without approval), no refund will be issued. You can find more details about our return policy <a href="https://patigroup.gorgias.com/app/settings/help-center/23737/articles">here</a>.</li><li style="font-family: Arial, Helvetica, sans-serif;">We only accept returns within the U.S., and only if approved in advance. Returns are requested on a case-by-case basis to help us improve product quality. Unauthorized or improperly submitted returns will not be refunded.</li><li style="font-family: Arial, Helvetica, sans-serif;">We do not accept returns for international orders. Partial refunds up to 50% or reshipments may be considered on a case-by-case basis, at our discretion.</li></ul>If you have any concerns or questions regarding our Refund policy, please&#xA0;<a href="https://wellnessnest.co/pages/contact-us?_ab=0&amp;key=1719739279494">contact our Customer Experience Team</a>&#xA0;&#x2014; we&#x2019;re happy to help.

What types of orders are not eligible for refunds?

Yes. Refunds for cancellations are processed as follows:. If the order is canceled before shipping, you’ll receive a full refund, including shipping fees. If the order has already shipped, your refund will exclude shipping fees & a 20% deduction will

Yes. Refunds for cancellations are processed as follows:<ul data-spread="false"><li data-list="bullet">If the order is canceled before shipping, you&#x2019;ll receive a full refund, including shipping fees.</li><li data-list="bullet">If the order has already shipped, your refund will exclude shipping fees &amp; a 20% deduction will be applied for processing and handling costs.</li></ul>To request a refund, please contact our Customer Experience Team<a href="https://wellnessnest.co/pages/contact-us?_ab=0&amp;key=1719739279494" target="_blank" rel="noopener noreferrer"> here.</a>

Can I cancel my order and receive a refund?

Refund timeframes vary based on your payment method:. If you have any concerns or questions regarding our Return policy, please contact our Customer Experience Team — we’re here to help.

Refund timeframes vary based on your payment method:<div data-page-id="YMMgd7YIcoE1u7xT7yylBuZYgDf" data-lark-html-role="root" data-docx-has-block-data="false" id="isPasted" style="line-height: 2;">PayPal:<ul start="1"><li>At Wellness Nest, we typically process PayPal refunds within 1&#x2013;2 business days from the time your request is approved - Once processed, PayPal refunds take effect instantly and will reflect in your PayPal balance in real-time.</li><li>Please note: If you use PayPal eCheck, it typically takes 4&#x2013;7 business days, and in some cases up to 10 business days, for the payment to clear <a href="https://www.paypal.com/sg/cshelp/article/why-hasnt-the-echeque-that-i-received-cleared-yet-help283" data-lark-is-custom="true">&#x2014; as estimated by PayPal</a>.&#xA0;PayPal can only issue the refund after the eCheck has successfully cleared.</li><li>If your eCheck has not cleared and the refund has not been received after 10 days, kindly <a href="https://wellnessnest.co/pages/contact-us?_ab=0&amp;key=1735185517645" data-lark-is-custom="true">contact us</a> for best assistance.</li></ul>Credit and Debit card:<ul start="1"><li>Processing time varies depending on your card issuing bank&#x2019;s turnaround time. This can range anywhere between 5 to 10 banking days before it&#x2019;s reflected in your bank statement.</li><li>We recommend contacting your bank first if the refund is not reflected in your bank statement after 10 business days. Once you have received an update or confirmation from your bank, kindly reach out to us with the details so our team can assist you further and provide the best possible support.</li></ul></div>If you have any concerns or questions regarding our Return policy, please contact our&#xA0;<a href="https://wellnessnest.co/pages/contact-us?_ab=0&amp;key=1719739279494" target="_blank" rel="noopener noreferrer">Customer Experience Team</a> &#x2014; we&#x2019;re here to help.

How long will it take to receive my refund?

If you experience any issues with your order, product, refund timeline, or anything else impacting your experience with us. We strongly encourage you to contact our Customer Experience Team first. We're here to help resolve your concerns quickly and

<div data-page-id="YMMgd7YIcoE1u7xT7yylBuZYgDf" data-lark-html-role="root" data-docx-has-block-data="false" id="isPasted">When processing refunds, there is often some processing time required by banks before a refund is reflected in your bank statement. We ask that you refrain from filing a dispute or chargeback request with your financial institution as it will significantly prolong your refund process, sometimes taking over 60 days, depending on your bank as they need to investigate thoroughly and review the case. If you experience any issues with your order, product, refund timeline, or anything else impacting your experience with us. We strongly encourage you to contact our <a href="https://wellnessnest.co/pages/contact-us?_ab=0&amp;key=1735185517645" data-lark-is-custom="true">Customer Experience Team</a> first. We&apos;re here to help resolve your concerns quickly and effectively&#x2014;often much faster than going through a dispute or chargeback process.</div>

Why do you advise against filing a dispute or chargeback?

Contact us here and we will reply within 6 hours

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What is Wellness Nest’s 90-Day Money-Back Guarantee?

Who is eligible for a refund under the Money-Back Guarantee?

What’s not covered by the Money-Back Guarantee?

90-Day Money-Back Guarantee

Do you accept returns of your products?

What are the conditions for a return to be eligible for a refund?

How do I return a product within the United States?

Do you cover the return shipping cost?

What information do I need to provide after shipping the return?

Returns

How do I cancel an order purchased directly from Wellness Nest?

Why do I see a duplicate charge on my bank or card account statement?

What can I do if a coupon code gives an error message?

Ensuring Accurate Delivery

How do I know my order was successful?

I Added Extra Products by Mistake! How Can I Modify My Order?

Can I find your products in any retail stores or pharmacies?

What payment methods do you accept?

What currency are your prices in?

Can I purchase all your products together?

I’ve been trying to order using my credit card or PayPal, but it’s not going through. What should I do?

Are there any recurring or subscription charges?

How secure is your site? Will my details be protected?

Is there a promo, discount, or coupon code available?

On the PayPal window, I saw a message saying this is an automatic payment. I do not want to be put on a recurring subscription.

Payment Declined? Here’s what to do

The charge on my statement looks different from the order total—can you help me understand why?

Could you explain why my bank statement reflects a company name other than Wellness Nest?

Why Did Sales Tax Increase My Total at Checkout? (US Orders)

What Are Customs Fees and Why Am I Being Charged? (For International Customers)

Why Your Bank Charged You More Than Our Product Price?

How to Change My Shipping Address or My Order Information?

Where can I find my free copies of The Complete Book of Ayurvedic Home Remedies and The Fitness Mindset?