Can I cancel my order and receive a refund?Updated 18 hours ago

Yes. Refunds for cancellations are processed as follows:

• If the order is canceled before shipping, you’ll receive a full refund, including shipping fees.

• If the order has already shipped, your refund will exclude shipping fees & a 20% deduction will be applied for processing and handling costs.

To request a refund, please contact our Customer Experience Team here.