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Can I get a refund?Updated 10 hours ago
Yes — we’re happy to offer refunds in the following cases:
Money-Back Guarantee: You have 90 days from the delivery date to submit a refund claim for eligible one-time purchases.
Limit on Refund Quantity: Only up to 2 products per customer are eligible for a refund. Requests to refund more than 2 products will not be accepted.
For order cancellations, refunds are processed immediately. The time it takes to reflect on your transaction depends on your payment method.
If the order is canceled before shipping, you’ll receive a full refund, including shipping fees.
If the order has already shipped, your refund will exclude shipping fees & a 20% deduction will be applied for processing and handling costs.
You can find more details about our 90-Day Money-Back Guarantee here.
If you have any concerns or questions regarding our refund policy, please contact our Customer Experience Team — we’re happy to help.