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Who delivers my order and how does international shipping work?Updated 8 days ago
Wellness Nest does not operate our own delivery fleet. For both US and international orders, we work with trusted shipping partners who manage transport and hand-off to local carriers in your country.
For international orders:
If customs or the carrier ask for documents from Wellness Nest (invoice, product details, etc.), please contact our Customer Experience Team with your order number and a copy of the request. We’ll do our best to provide what you need to complete clearance.
For international orders:
Your parcel leaves our warehouse and travels through our partner’s international network.
Once it arrives in your destination country, it is handed over to a local carrier and your local customs office.
If customs requires paperwork or payment of import taxes/fees, the local carrier or customs office will contact you by email, SMS, phone call, or a letter in your mailbox with instructions.
If customs or the carrier ask for documents from Wellness Nest (invoice, product details, etc.), please contact our Customer Experience Team with your order number and a copy of the request. We’ll do our best to provide what you need to complete clearance.