My Autoship payment failedUpdated 5 months ago
If you're having trouble updating your Autoship payment details, please ensure that the country of your billing address matches the country registered with your credit card. Our payment processor requires this for the card to be accepted.
Also, make sure there are sufficient funds available and that the card isn't being blocked by your bank.
If the issue persists, contact your bank to ask for the specific reason and ask your bank to resolve it first. You can also reach out to our customer support team if you would need any further support from us.