.png){kind=small}
I already paid for my order—why am I being asked to pay customs fees?Updated 8 days ago
For countries outside the US, your local customs office may charge additional handling fees, taxes, or import duties when your order arrives in your country. These charges are the responsibility of the recipient and are not included in your original payment on our website.
Wellness Nest has no control over these charges, and we cannot predict or quote the exact cost, as customs policies and import duties vary widely between countries. We strongly recommend checking with your local customs office for the most accurate and up-to-date information about possible import fees before placing your order.
Please note: If your local customs office requires you to complete paperwork or pay fees and you choose not to do so, your package may be held or returned. In these cases, we do not offer refunds for orders abandoned at customs.
If you have more questions about shipping or customs, our Customer Experience Team is always here to help.
Wellness Nest has no control over these charges, and we cannot predict or quote the exact cost, as customs policies and import duties vary widely between countries. We strongly recommend checking with your local customs office for the most accurate and up-to-date information about possible import fees before placing your order.
Please note: If your local customs office requires you to complete paperwork or pay fees and you choose not to do so, your package may be held or returned. In these cases, we do not offer refunds for orders abandoned at customs.
If you have more questions about shipping or customs, our Customer Experience Team is always here to help.